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Capability inventory

Everything Ajax does. Published, not demoed.

22 areas in one system. One engine does the work every service business shares — quote, book, dispatch, record — and Ajax adds what pest control cannot run without. Every area says which plan it comes with.

The engine

One engine, under the whole system.

This is what Ajax does before a single pest-control-specific thing is added to it — the work every service business shares, running the same way for all of them.

Every plan includes

Included from Base · except where tagged

CRM

Every enquiry tracked from first message to paying customer.

  • Lead management
  • Lead pipeline
  • Customer profiles
  • Contact management
  • Lead → customer conversion
  • Notes
  • Customer history

Customer Database

One record per customer, with every site and every visit on it.

  • Customer information
  • Multiple locations/properties
  • Service history
  • Communication history
  • Documents
  • Photos

Scheduling & Calendar

Your real calendar, your real availability, no double bookings.

  • Job scheduling
  • Calendar
  • Recurring jobs
  • Rescheduling
  • Availability management
  • Conflict detection
  • Automatic assignment

Workforce Management

Who is on today, what they are carrying, how they are doing.

  • Employee profiles
  • Field staff profiles
  • Team management
  • Availability
  • Job assignment
  • Workload tracking
  • Attendance
  • Performance tracking

Job Management

One job, the whole way through, with its own record at the end.

  • Job creation
  • Job status
  • Job assignment
  • Job history
  • Job notes
  • Attachments
  • Job completion

Location Management

Your service areas and branches, and every address you cover.

  • Service addresses
  • Multiple branches
  • Customer locations
  • Location history

WhatsApp Automation

The messages that would otherwise be somebody's whole morning.

  • Booking confirmations
  • Appointment reminders
  • Staff notifications
  • Job updates
  • Completion messages
  • Quote notifications
  • Payment reminders
  • Customer follow-ups

Communication

Every thread with a customer in one place, whoever answered it.

  • WhatsApp
  • Email
  • Internal notes
  • Communication history
  • Automated notifications

Quotes & Invoicing

Priced off your rate card, approved in the thread, billed the same day.

  • Quote creation
  • Quote approval
  • Invoices
  • Payment status
  • Payment reminders
  • Billing history

Reporting & Analytics

The numbers you currently work out by hand at the end of a month.

  • Revenue
  • Jobs completed
  • Pending jobs
  • Team performance
  • Customer retention
  • Lead conversion
  • Operational KPIs
  • Custom reports

Operational Dashboard

Today, on one screen, before anybody asks you where things stand.

  • Today's jobs
  • Upcoming jobs
  • Pending jobs
  • Overdue jobs
  • Workforce status
  • Revenue
  • Alerts
  • Business KPIs

Documents

Reports, receipts and photos filed against the job they belong to.

  • File uploads
  • Job documents
  • Customer documents
  • Service reports
  • Receipts
  • Photos

Notifications

Nothing goes overdue quietly — not a job, not an invoice.

  • Staff notifications
  • Customer notifications
  • Job alerts
  • Overdue alerts
  • Payment alerts

Roles & Permissions

Each person sees their own work and nothing they have no business seeing.

  • Admin
  • Manager
  • Field staff
  • Office staff
  • Role-based permissions

Mobile Workforce Appfrom Pro · Technician's App

The job as your supervisor would brief it, on the phone in their pocket.

  • Assigned jobs
  • Customer information
  • Navigation
  • Job updates
  • Notes
  • Photos
  • Job completion

Ajax · pest control

Ajax adds what the sector needs.

On top of the shared core, Ajax carries 7 areas built only for pest control.

Only in Ajax

Included from Base · except where tagged

Pest & Treatment Catalogue

Your pests, your treatments, and which of them need a look first.

  • Pest categories
  • Treatment types
  • Service catalog
  • Treatment packages
  • Inspection-gated services

Property & Infestation Specification

What is wrong and how far it has gone, captured before quoting.

  • Property type
  • BHK/room count
  • Affected areas
  • Infestation severity
  • Previous treatments
  • Property photos

Pest Estimation

Pest and property size in — a price band out, off your rate card.

  • Property-size pricing
  • Pest-based pricing
  • Treatment-based pricing
  • Add-ons
  • Automatic quote generation

Inspection Workflowfrom Pro · Technician's App

For the jobs nobody should price over a message — termites especially.

  • Inspection requests
  • On-site inspection
  • Findings and severity
  • Scope confirmed on site
  • Inspection → quote

Chemicals & Treatment Recordsfrom Pro · Technician's App

What was applied, where, at what strength, by whom.

  • Chemicals list
  • Chemical used per job
  • Dosage and dilution
  • Applicator record
  • Treated areas
  • Treatment report

Treatment Guarantee

The re-treatment promise, tracked instead of remembered.

  • Guarantee period
  • Re-treatment requests
  • Guarantee window tracking
  • Warranty status
  • Re-treatment history

Recurring Treatment & AMC

Annual contracts that raise their own visits and chase their own renewals.

  • AMC contracts
  • Treatment intervals
  • Scheduled treatments
  • Automatic service reminders
  • Upcoming and overdue visits
  • Contract history

Open the Ajax page

SEN Intelligence

Send us your rate card. We’ll send back a working system.

We reply within a working day, usually on WhatsApp.

  • A 20-minute walkthrough, no commitment.
  • A demo on your prices, not ours.
  • A written quote before you commit.

We use these details to reply. No list, no forwarding.